133 Business AS Level Revision Notes

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1 BUSINESS AND ITS ENVIRONMENT 8
1.1 Enterprise 8
1.2 BUSINESS STRUCTURE 14
1.3 Size of the Business 23
1.4 Business Objectives 28
1.5 Stakeholders in a Business 30
2 PEOPLE IN ORGANISATIONS 34
2.1 Management and Leadership 34
2.2 MOTIVATION 41
2.3 Human Resource Management (HRM) 52
2.4 Training & Development 63
3 MARKETING 68
3.1 Orientated Stages 68
3.2 Market Research 83
3.3 Marketing Mix 89
4 OPERATIONS MANAGEMENT 108
4.1 The Nature of Operations 108
4.2 Operations Planning 114
4.3 Inventory/Stock Management 120
5 ACCOUNTING & FINANCE 126
5.1 Finance 126
5.2 Ratio Analysis 143